Board of Directors
Sheldon began his insurance career in 2001 in a call centre selling and servicing insurance. Since then, he has taken on many different roles from Business Development, Account Management, Underwriting, and now Head of Sales. Throughout his career, Sheldon has been involved in working with brokers and companies to improve efficiencies, manage underwriting criteria, and producing sales.
Licensed with a Level 1 RIBO license, Sheldon is an active insurance broker happily servicing his clients!
Director/Research & Development
Tracey began her insurance career in 2001 as a client desk receptionist servicing insurance. Since then, she has taken on many different roles, from Account Processing to Comptroller, and now Staff Development Manager. Tracey has been involved in working with brokers and companies to improve workflow efficiencies, provides training plans, and licensing requirements.
A.A. Munro Insurance
Glace Bay, Nova Scotia
Director/Research & Development
Christy began her insurance career in 2002 as a receptionist and obtained her RIBO license within that year. Since then, she has taken on many different roles from Customer Service Representative, Underwriting, Sales, Personal Lines Manager and now currently in the role of a Operations Manager. Throughout her career, Christy has been involved in working with Brokers, Companies and Broker Managements Systems to create & streamline workflows, improve efficiencies and manage underwriting criteria.
Ives Insurance Brokers Ltd.
Mark has worked in many areas of the insurance industry since 1979. He started his career as a Personal Lines Underwriter, and since then has had many other roles, such as: Commercial Lines Underwriter, Account Executive, Support and Training Rep, and EBS Coordinator. Currently, Mark is the SIG Manager for McDougall Insurance & Financial.
McDougall Insurance & Financial
Nicky has worked in insurance since 2005 and has experience in multiple roles within the insurance world. Her vast knowledge base ranges from life insurance to general insurance. During her years in insurance, Nicky has enjoyed varying work environments and has experience in both call centres as well as small family brokerages. Nicky currently holds the position of Operations Manager for Sentinel Risk Insurance Group and is passionate about workflows and efficiency. She also prides herself as being a person who thinks outside the box to assist in providing solutions to problems currently faced by modern day brokers.
Sentinel Risk Insurance Group
As Vice – President and Principal Broker, Darryl May leads both the P&C and Financial brokerage divisions of Kanetix Ltd. With a focus on strategic growth through online channels and creating a true end-to-end digital experience, Darryl’s passion is leveraging technology to eliminate friction points in the customer journey and constantly improve engagement and value throughout the client life cycle. Darryl takes pride, through KTX, on nurturing mutually beneficial partnerships with over 20 of Canada’s largest insurers through profitable portfolio growth and access to digital customer insights and acquisition. Darryl joined KTX in 2006 and has over 15 years of experience in the insurance industry, progressing through a number of sales, underwriting and senior management roles. Prior to KTX, Darryl worked at TD Insurance as an analyst. Darryl holds a CIP, is a graduate of Queen’s University, and is currently a MBA candidate.
KTX Insurance Brokers